Name: STEL 5 Hematology Analyzer
Brand: Cromatest / Linear
SKU: LAB-3803000-STEL-5
Availability: InStock

Question 1

Is this product DGDA registered?

Accepted Answer

Yes, all our products are DGDA (Directorate General of Drug Administration) registered and comply with Bangladesh medical equipment regulations.

Question 2

What is the warranty period?

Accepted Answer

We provide manufacturer warranty ranging from 1 to 3 years depending on the product. Extended warranty options are available for most equipment.

Question 3

Do you provide installation and training?

Accepted Answer

Yes, we provide free installation and staff training for all diagnostic equipment in Dhaka metro area. For other locations, installation is available at nominal charges.

Question 4

What is the delivery time?

Accepted Answer

Delivery within Dhaka takes 1-2 business days. For other regions in Bangladesh, it takes 3-5 business days. Express delivery options are available.

Question 5

Do you offer EMI or payment plans?

Accepted Answer

Yes, we offer flexible EMI options for B2B customers and payment plans for purchases above ৳50,000. Contact our sales team for details.

Question 6

Is technical support available after purchase?

Accepted Answer

Yes, we provide 24/7 technical support for all equipment. Our trained engineers are available for on-site service and remote troubleshooting.

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